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Judgment in managerial decision making / Max H. Bazerman, Don A. Moore

By: Contributor(s): Material type: TextLanguage: Inglés Publication details: : Wiley Custom, cop. 2017 [S.l.]Edition: 8th edDescription: 277 pISBN:
  • 978-1-119-42738-4
Subject(s): Genre/Form: Summary: Chapter 1 Introduction to Managerial Decision Making The Anatomy of Decisions System 1 and System 2 Thinking The Bounds of Human Attention and Rationality Introduction to Judgmental Heuristics An Outline of Things to Come Chapter 2 Overconfidence The Mother of All Biases Overprecision Overestimation Overplacement Let's Hear it for Well-Calibrated Decision Making Chapter 3 Common Biases Biases Emanating from the Availability Heuristic Biases Emanating from the Representativeness Heuristic Biases Emanating from the Confirmation Heuristic Integration and Commentary Chapter 4 Bounded Awareness Inattentional Blindness Change Blindness Focalism and the Focusing Illusion Bounded Awareness in Groups Bounded Awareness in Strategic Settings Discussion Chapter 5 Framing and the Reversal of Preferences Framing and the Irrationality of the Sum of Our Choices We Like Certainty, Even Pseudocertainty Framing and The Overselling of Insurance What's It Worth to You? The Value We Place on What We Own Mental Accounting Rebate/Bonus Framing Joint-versus-Separate Preference Reversals Conclusion and Integration Chapter 6 Motivational and Emotional Influences on Decision Making When Emotion and Cognition Collide Self-Serving Reasoning Emotional Influences on Decision Making Summary Chapter 7 The Escalation of Commitment The Unilateral Escalation Paradigm The Competitive Escalation Paradigm Why Does Escalation Occur? Integration Chapter 8 Fairness and Ethics in Decision Making Perceptions of Fairness When We Resist "Unfair" Ultimatums When We are Concerned about the Outcomes of Others Why do Fairness Judgments Matter? Bounded Ethicality Overclaiming Credit In-Group Favoritism Implicit Attitudes Indirectly Unethical Behavior When Values Seem Sacred The Psychology of Conflicts of Interest Conclusion Chapter 9 Common Investment Mistakes The Psychology of Poor Investment Decisions Active Trading Action Steps Chapter 10 Making Rational Decisions in Negotiations A Decision-Analytic Approach to Negotiations Claiming Value in Negotiation Creating Value in Negotiation The Tools of Value Creation Summary and Critique Chapter 11 Negotiator Cognition The Mythical Fixed Pie of Negotiation The Framing of Negotiator Judgment Escalation of Conflict Overestimating Your Value in Negotiation Self-Serving Biases in Negotiation Anchoring in Negotiation Conclusions Chapter 12 Improving Decision Making Strategy 1: Use Decision-Analysis Tools Strategy 2: Acquire Expertise Strategy 3: Debias Your Judgment Strategy 4: Reason Analogically Strategy 5: Take an Outsider's View Strategy 6: Understand Biases in Others Strategy 7: Nudge Wiser and More Ethical Decisions
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Prestable Colegio Oficial de la Psicología de Madrid Sala general 8769 (Browse shelf(Opens below)) IMP Available 20773

Incluye referencias bibliográficas e índice

Chapter 1 Introduction to Managerial Decision Making
The Anatomy of Decisions
System 1 and System 2 Thinking
The Bounds of Human Attention and Rationality
Introduction to Judgmental Heuristics
An Outline of Things to Come

Chapter 2 Overconfidence
The Mother of All Biases
Overprecision
Overestimation
Overplacement
Let's Hear it for Well-Calibrated Decision Making

Chapter 3 Common Biases
Biases Emanating from the Availability Heuristic
Biases Emanating from the Representativeness Heuristic
Biases Emanating from the Confirmation Heuristic
Integration and Commentary

Chapter 4 Bounded Awareness
Inattentional Blindness
Change Blindness
Focalism and the Focusing Illusion
Bounded Awareness in Groups
Bounded Awareness in Strategic Settings
Discussion

Chapter 5 Framing and the Reversal of Preferences
Framing and the Irrationality of the Sum of Our Choices
We Like Certainty, Even Pseudocertainty
Framing and The Overselling of Insurance
What's It Worth to You?
The Value We Place on What We Own
Mental Accounting
Rebate/Bonus Framing
Joint-versus-Separate Preference Reversals
Conclusion and Integration

Chapter 6 Motivational and Emotional Influences on Decision Making
When Emotion and Cognition Collide
Self-Serving Reasoning
Emotional Influences on Decision Making
Summary

Chapter 7 The Escalation of Commitment
The Unilateral Escalation Paradigm
The Competitive Escalation Paradigm
Why Does Escalation Occur?
Integration

Chapter 8 Fairness and Ethics in Decision Making
Perceptions of Fairness
When We Resist "Unfair" Ultimatums
When We are Concerned about the Outcomes of Others
Why do Fairness Judgments Matter?
Bounded Ethicality
Overclaiming Credit
In-Group Favoritism
Implicit Attitudes
Indirectly Unethical Behavior
When Values Seem Sacred
The Psychology of Conflicts of Interest
Conclusion

Chapter 9 Common Investment Mistakes
The Psychology of Poor Investment Decisions
Active Trading
Action Steps

Chapter 10 Making Rational Decisions in Negotiations
A Decision-Analytic Approach to Negotiations
Claiming Value in Negotiation
Creating Value in Negotiation
The Tools of Value Creation
Summary and Critique

Chapter 11 Negotiator Cognition
The Mythical Fixed Pie of Negotiation
The Framing of Negotiator Judgment
Escalation of Conflict
Overestimating Your Value in Negotiation
Self-Serving Biases in Negotiation
Anchoring in Negotiation
Conclusions

Chapter 12 Improving Decision Making
Strategy 1: Use Decision-Analysis Tools
Strategy 2: Acquire Expertise
Strategy 3: Debias Your Judgment
Strategy 4: Reason Analogically
Strategy 5: Take an Outsider's View
Strategy 6: Understand Biases in Others
Strategy 7: Nudge Wiser and More Ethical Decisions

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