Negotiation in social conflict
/ Dean G. Pruitt and Peter J. Carnevale
, Reino Unido
- Buckingham : Open University Press, 1997
- XIII, 251 p.
- Mapping social psychology .
Incluye referencias bibliográficas: [204]-243 e índice
1. Introduction
2. Issues and outcomes in negotiation and related settings
3. Strategies and tactics in negotiation
4. Determinants of demands, concessions adn contentious behavior
5. Reactions to the other party's behavior
6. Cognitive and decision processes in negotiation
7. The dual concern model and the determinants of problem solving